What a Joke!
After a great GNW in the very same hotel in 2007 & immediately upon receiving my VL 571 this evening, I have just tried to book a family room (for my family of four) only to be told that the LMC have only booked rooms of up to three persons and that the hotel itself only has four family rooms all of which are booked up for this weekend.
The manager and his rude sidekick 'Enzo' would not entertain putting a temp bed for our youngest son as it is against their H&S policy.
So no GNW for us this year!
Very disappointed by the LMC's narrow mindedness and the Hotel's attitude
